Trauma Informed Excellence® (TIE)






All the Details

  • Trauma Informed Excellence®

    The Trauma Informed Excellence®, or TIE, Model was developed to give organizations and systems of care the knowledge and skills to fully integrate the trauma informed paradigm into their operations. There are four trainings in the TIE Series:

    1. Thrive: Self-Care & Culture

    2. Trauma Informed Leadership

    3. Trauma Informed Care

    4. Trauma Specific Treatment

  • Trauma Informed Paradigm

    The Trauma Informed Paradigm


    Paradigm Shift: A new way of thinking that challenges existing belief structures.


    Trauma Informed definition (SAMHSA): “When a human service program takes the step to become trauma-informed, every part of its organization, management, and service delivery system is assessed and potentially modified to include a basic understanding of how trauma affects the life of an individual seeking services. Trauma-informed organizations, programs, and services are based on an understanding of the vulnerabilities or triggers of trauma survivors that traditional service delivery approaches may exacerbate, so that these services and programs can be more supportive and avoid re-traumatization.”



  • Online Training Series

    • 14 courses for Staff
    • 22 courses for Leaders
    • Pre/Post Assessment
    • Continuing Education Credits (CECs)
    • Complete courses on flexible timeline
    • Stop mid-course and return to where you left off
    • Includes downloadable tools and resources
  • In-Person Training Series

    • 75-90 minute workshop
    • Half-day training
    • Full-day training
    • Half or full day of facilitated implementation support and coaching, customized to the organization’s specific needs. Designed to support the concepts presented in the TIE Online Training.
    • Trainings can also be customized to focus on the particular needs of health care settings, mental health and substance abuse treatment providers, homeless services, libraries, schools, prevention and outreach programs, and HIV/AIDS service providers
  • Technical Assistance

    • In-person or web-based support
    • Facilitate discussion of TIE concepts
    • Plan for TIE implementation
    • Implement TIE strategies
    • Evaluate TIE progress
  • TIE Certification

    • Individual TIE Certificate
    • Organizational TIE Certification
    • Systems of Care TIE Certification
  • Thrive: Self-Care & Culture (7 courses)

    (Please note that Thrive: Self-Care is also offered as a stand-alone training. Click here for more information.)


    Participants will be able to:


    • Increase energy, physical, mind, and social health and energy
    • Avoid and minimize the trauma and stress inherent to the helping professions
    • Create a culture of self-care in your team and organization
  • Trauma Informed Care (5 courses)

    Participants will be able to:


    • Describe trauma informed principles and theories
    • Conceptualize how the brain is impacted by trauma
    • Identify the role of trauma in human development
    • Name how the structure of the brain impacts behaviors
    • Describe the role of relationships in brain development and behaviors
    • Describe how programs and interventions can promote healing and growth
  • Trauma Specific Treatment (2 courses)

    Participants will be able to:


    • Understand the processes that lead to post traumatic growth
    • Identify available trauma assessment tools
    • Identify best practices and available trauma specific treatment for unique client populations
  • Trauma Informed Leadership (8 courses - for leaders only)

    Participants will be able to:


    • Minimize the impact of secondary trauma, vicarious trauma, compassion fatigue, and burnout on staff, organizations, and systems
    • Understand the trauma informed paradigm and what leaders need to do in order to integrate it into their setting
    • Utilize the concepts and approaches of Affective Leadership to prevent vicarious/secondary trauma and compassion fatigue
    • Utilize the concepts and approaches of Intellectual Leadership to prevent burnout and maximize performance of staff
    • Develop a Trauma Informed Leadership Plan to increase the health of staff and quality of services



TIE Implementation

The following information and tools are designed to assist with decision making and implementation of the TIE Series. If you have questions about the TIE Series, costs, or implementation options, please contact us at If you are in need of technical assistance, please email us at, or call 720.432.4529. To download a zip file with all of these documents click here.


1. TIE Program Descriptions

2. TIE First Steps

3. Facilitating TIE Integration

4. TIE Toolkit:

      TIE Logic Model

      TIE Discussion Guides

      TIE Trauma Informed Organization Action Plan

      TIE Proctoring

Program Descriptions and Cost:





"Absolutely excellent! Very valuable information. It energizes and makes me excited to get back to work. It was communicated in a way that was very clear, interesting, and engaging."


"Appreciated the training aspects on self-care. Pleased that the culture of trauma informed care is more visible, accessible."


"This is the best workshop I've been to in years!"


"I think this is essential learning/education for all leaders and supervisors within a human service agency."


"Opened my eyes and challenged me to look at 'the bigger picture.' Very informative application, passionate delivery of information. Practical skills to implement into my day to day activities."


"Olga was fantastic and very knowledgeable. She was warm and engaging and very compassionate while maintaining her professional capacity."


"Very good presentation by Olga. She is highly knowledgeable, experienced, and passionate about what she does."

Coldspring team photos © Brianna Doby

Coldspring Center for Social & Health Innovation's mission is to improve the social, emotional, and physical health of individuals and communities in need worldwide.